Custom AI agent · Finance
AI Payment Reminder Delivery Agent for Shopify Stores
Follow up on unpaid Shopify orders without losing the order context.
Help Shopify merchants organize eligible payment follow-ups with order-aware checks and customer-service handoffs. Starts at $300/month.
- More consistent handling of eligible unpaid order follow-ups
- Fewer reminders after payment, cancellation, or refund
- Clearer handoffs between store operations and customer support
Starting at $300 USD/month
What is an AI payment reminder delivery agent for Shopify stores?
A tailored AI payment reminder delivery agent for Shopify stores and direct-to-consumer merchants. It helps organize approved follow-up for eligible draft orders, invoices, and other payment-due records exposed by your configured store and billing systems. Set order types, due dates, approved message templates, contact preferences, reminder timing, and escalation rules. Before preparing a reminder, the workflow checks the authoritative order and payment status for completion, cancellation, refund, dispute, or a manual hold. It can route questions about checkout problems, discounts, product availability, shipping estimates, or order changes to your customer-service team. The agent does not charge a payment method, retry a card, change an order, reserve inventory, release fulfillment, issue a refund, or make collection decisions. Your team verifies the amount, payment instructions, stock and delivery context, and customer communication policy.
What it can handle
Order and payment status checks
Draft-order and invoice context
Store-specific reminder rules
Customer-service exception routing
How it works
A step-by-step workflow your team can review before launch.
Select eligible store records
Set store communication rules
Recheck and prepare a reminder
Route replies and reconcile state
Built around your business
What we configure
What we need from you
- Representative draft-order and invoice records with unnecessary customer data removed
- A reliable source for current order, payment, cancellation, and refund status
- Approved payment instructions and customer contact preferences
- Written pause rules for disputes, checkout issues, and order changes
- Named store reviewers with scoped integration access
Frequently asked questions
What does an AI payment reminder delivery agent for Shopify stores do?
It helps merchants identify eligible draft orders and invoice-due records, prepare approved reminders, check payment status, and route customer questions to staff.
What does the $300/month starting price mean?
Tranki solutions start at $300 USD per month. Final pricing depends on order volume, integrations, communication channels, and review requirements; the tailored proposal confirms scope and terms.
Can it charge a customer or retry a card?
No. It coordinates approved reminders only. Payment processing and transaction retries remain in the merchant's authorized payment workflow.
Will it remind customers after they pay?
It can check an approved payment-status source before preparing outreach. Your team identifies the system of record and acceptable synchronization timing.
Can it handle regular checkout orders?
The workflow should be limited to order types with a legitimate payment-due state, such as approved draft-order or invoice terms. Your team defines eligibility and exclusions.
What happens if a customer asks about shipping or a discount?
The reminder can be paused and the question routed to your customer-service team for review.
What is needed to get started?
A store owner, representative draft orders or invoices, reliable payment status, approved message and contact rules, exception owners, and authorized integrations.
