Tranki agent catalog
Give customers clear answers and give your team the context to handle complex requests. Explore agents built around your support policies, knowledge base and escalation rules.
AI support ticket triage for community colleges, with student, applicant, program, term, records, financial-aid, campus-service, and human-review context.
Separate admissions, enrollment, registration, financial-aid, advising, records, IT, facilities, accessibility, library, and student-life questions using the college’s approved service taxonomy.
AI support ticket triage for construction material manufacturers, with product, specification, project, batch, order, quality, delivery, and human-review context.
Separate product questions, specifications, samples, quotes, order changes, availability, technical support, shipping, quality concerns, and billing questions using the manufacturer’s approved service taxonomy.
AI support ticket triage for country clubs, with member, guest, reservation, amenity, event, facilities, billing, and human-review context.
Separate membership questions, tee-time requests, dining reservations, event inquiries, golf, tennis, fitness, guest access, facilities, and billing questions using the club’s approved service taxonomy.
AI support ticket triage for cybersecurity companies, with account, asset, alert, vulnerability, incident, compliance, customer, and human-review context.
Separate monitoring alerts, vulnerability questions, access requests, incident updates, compliance evidence, technical support, onboarding, renewals, and billing questions using the security firm’s approved service taxonomy.
AI support ticket triage for data analytics companies, with workspace, source, dataset, pipeline, dashboard, metric, query, access, customer, and human-review context.
Separate data-quality issues, pipeline failures, dashboard questions, metric definitions, access requests, report changes, model questions, onboarding, and billing using the analytics firm’s approved service taxonomy.
AI support ticket triage for day spas, with guest, appointment, treatment, therapist, membership, product, billing, and human-review context.
Separate booking questions, treatment requests, therapist availability, membership inquiries, product questions, gift cards, retail, cancellations, and billing using the spa’s approved service taxonomy.
AI support ticket triage for daycare centers, with child, family, classroom, attendance, pickup, health-form, enrollment, billing, and human-review context.
Separate enrollment, tours, attendance, classroom, parent-message, pickup, meal, nap, health-form, billing, and general questions using the center’s approved support taxonomy.
AI support ticket triage for dental practices, with patient, appointment, insurance, records, billing, clinical-escalation, and human-review context.
Separate new-patient questions, appointment requests, confirmations, cancellations, insurance, billing, treatment-plan, records, referral, and urgent-symptom messages using the practice’s approved support taxonomy.
AI support ticket triage for dermatology clinics, with patient, appointment, procedure, prescription, referral, records, insurance, and human-review context.
Separate new-patient intake, appointment requests, procedure questions, prescription messages, follow-ups, insurance, records, referrals, cancellations, and urgent skin concerns using the clinic’s approved support taxonomy.
AI support ticket triage for diagnostic imaging centers, with patient, referral, order, exam, authorization, records, billing, and human-review context.
Separate new-patient intake, imaging orders, appointment requests, preparation questions, referrals, authorizations, records, results-delivery, billing, and urgent messages using the center’s approved support taxonomy.
AI support ticket triage for digital product companies, with account, workspace, plan, release, integration, billing, security-escalation, and human-review context.
Separate onboarding, access, billing, feature questions, bug reports, integrations, feedback, renewals, cancellations, and incident messages using the company’s approved support taxonomy.
AI support ticket triage for distribution centers, with order, shipment, dock, carrier, inventory, exception, claims, billing, and human-review context.
Separate inbound, outbound, receiving, inventory, appointment, carrier, delivery, damage, shortage, returns, billing, and urgent exception messages using the center’s approved support taxonomy.
AI support ticket triage for ecommerce stores, with customer, product, order, fulfillment, returns, payments, fraud-escalation, and human-review context.
Separate product questions, pre-purchase support, order status, delivery, returns, exchanges, refunds, payments, subscriptions, account, and complaint messages using the store’s approved support taxonomy.
AI support ticket triage for educational publishers, with title, curriculum, educator, school, license, rights, production, accessibility, billing, and human-review context.
Separate author, educator, school, licensing, curriculum, editorial, production, distribution, rights, accessibility, and account messages using the publisher’s approved support taxonomy.
AI support ticket triage for electrical contractors, with customer, site, work-order, dispatch, permit, project, billing, safety-escalation, and human-review context.
Separate new-service calls, estimates, inspections, repairs, installations, permits, outage questions, maintenance, scheduling, billing, and urgent safety messages using the contractor’s approved support taxonomy.
AI support ticket triage for electronics stores, with customer, product, order, repair, warranty, returns, payments, safety-escalation, and human-review context.
Separate product questions, compatibility, setup, order status, warranty, repairs, returns, exchanges, subscriptions, payments, account, and complaint messages using the store’s approved support taxonomy.
AI support ticket triage for engineering firms, with project, discipline, site, drawing, RFI, submittal, document, contract, billing, safety-escalation, and human-review context.
Separate proposals, design reviews, RFIs, submittals, site questions, schedules, change requests, inspections, documents, billing, and urgent field messages using the firm’s approved support taxonomy.
AI support ticket triage for equipment dealerships, with machine, serial, service, parts, rental, warranty, delivery, branch, and safety-escalation context.
Separate sales questions, machine availability, service requests, parts inquiries, warranty concerns, rental handoffs, delivery updates, and urgent breakdown messages using the dealership’s approved support taxonomy.
AI support ticket triage for equipment rental companies, with reservation, equipment, contract, dispatch, pickup, delivery, return, damage, and safety-escalation context.
Separate availability questions, reservation changes, pickup and delivery requests, extensions, returns, damage reports, maintenance alerts, billing questions, and urgent equipment messages using the rental company’s approved support taxonomy.
AI support ticket triage for event venues, with booking, room, guest, vendor, production, facilities, accessibility, security, and event-day context.
Separate booking inquiries, guest questions, vendor requests, room setup changes, accessibility needs, ticketing issues, schedule updates, facilities concerns, and event-day escalations using the venue’s approved support taxonomy.
AI support ticket triage for fabrication shops, with job, drawing, revision, material, production, quality, shipping, maintenance, and safety-escalation context.
Separate quote requests, drawing questions, material checks, job-status updates, revision notices, quality concerns, delivery changes, maintenance messages, and urgent shop-floor escalations using the shop’s approved support taxonomy.
AI support ticket triage for financial advisory firms, with client, household, account, planning, document, portal, billing, privacy, and compliance-escalation context.
Separate meeting requests, account-service questions, document requests, planning follow-ups, billing issues, beneficiary changes, portal access, and compliance-sensitive escalations using the firm’s approved support taxonomy.
AI support ticket triage for fintech startups, with customer, account, payment, merchant, API, incident, risk, privacy, and compliance-escalation context.
Separate account questions, payment issues, identity-verification requests, card or wallet support, merchant problems, integration questions, fraud signals, and incident updates using the startup’s approved support taxonomy.
AI support ticket triage for fitness studios, with member, class, booking, membership, check-in, access, billing, equipment, safety, and escalation context.
Separate class bookings, schedule questions, membership requests, access issues, instructor coordination, equipment concerns, billing questions, freezes, cancellations, and urgent studio messages using the studio’s approved support taxonomy.
Built around your company
Tell us what your team repeats. We will map the process and scope an agent around your rules, systems and review steps.
Book a consultation