Tranki agent catalog

Customer Support

Give customers clear answers and give your team the context to handle complex requests. Explore agents built around your support policies, knowledge base and escalation rules.

Custom solutions starting at $300 USD/month

All agents Customer Support IT & Security Documents & Data Finance Sales Operations HR Industry Workflows Legal & Compliance Marketing

509 agents

Orange AI support assistant surrounded by customer conversation bubbles

Customer SupportStarting at $300 USD/month

AI Customer Support Agent

Answer everyday questions from your approved knowledge base and hand complex conversations to the right person.

Consistent answers to repeat questions

Orange AI delivery assistant guiding an order through warehouse, truck and delivery checkpoints

Customer SupportStarting at $300 USD/month

AI Order Status Updates Agent

Keep customers informed about order progress, delivery milestones and exceptions with timely, brand-aligned updates.

Fewer repetitive status questions

Orange AI support triage assistant routing incoming tickets into prioritized support lanes

Customer SupportStarting at $300 USD/month

AI Support Ticket Triage Agent

Classify, prioritize, and route incoming support tickets with clear human handoffs.

Faster first response

Orange AI FAQ resolution assistant connecting approved help content to a customer answer and human support escalation

Customer SupportStarting at $300 USD/month

AI FAQ Resolution Agent

Answer repeat questions from approved sources and escalate uncertainty with context.

More consistent answers to common questions

Orange AI customer complaint handling assistant organizing service issues, urgency, recovery steps, and human escalation

Customer SupportStarting at $300 USD/month

AI Customer Complaint Handling Agent

Triage complaints, prepare service-recovery steps, and route sensitive cases with human control.

More consistent complaint triage

Orange AI customer email response assistant organizing inbox requests, approved guidance, drafted replies, and human escalation

Customer SupportStarting at $300 USD/month

AI Customer Email Response Agent

Draft grounded customer email replies and route sensitive requests with context.

More consistent email response quality

Orange AI customer feedback analysis assistant turning comments, ratings, themes, trends, and improvement priorities into a human-reviewed insight brief

Customer SupportStarting at $300 USD/month

AI Customer Feedback Analysis Agent

Analyze customer feedback into grounded themes, trends, and priorities for human review.

Clearer visibility into recurring customer themes

Orange AI customer identity verification assistant organizing approved documents, identity signals, privacy controls, and human-reviewed exceptions

Customer SupportStarting at $300 USD/month

AI Customer Identity Verification Agent

Coordinate privacy-aware identity checks and route uncertain cases to authorized reviewers.

Fewer incomplete verification handoffs

Orange AI guide leading a customer through a sequence of onboarding milestones with a human support handoff

Customer SupportStarting at $300 USD/month

AI Customer Onboarding Agent

Guide new customers from welcome to first success with clear steps and human support when needed.

Clearer next steps for every new customer

Orange AI assistant beside a customer satisfaction dial, feedback card, and improvement loop

Customer SupportStarting at $300 USD/month

AI Customer Satisfaction Follow-up Agent

Follow up after customer interactions, capture useful feedback, and route the right next action.

More timely insight after customer interactions

Abstract orange and graphite customer sentiment signal rings with conversation waves and a human review desk

Customer SupportStarting at $300 USD/month

AI Customer Sentiment Monitoring Agent

Monitor approved customer conversations for meaningful sentiment patterns and human-review signals.

Earlier visibility into recurring customer concerns

Orange service orchestration hub connecting intake, routing, scheduling, resolution, and human review modules

Customer SupportStarting at $300 USD/month

AI Customer Service Automation Agent

Coordinate repeatable customer-service work across systems while keeping sensitive decisions with your team.

Fewer manual handoffs between service steps

Orange live support bridge connecting customer signals, approved knowledge, and a human support specialist

Customer SupportStarting at $300 USD/month

AI Live Chat Support Agent

Support customers in real time with grounded answers and clean human handoffs.

Faster access to approved answers during live conversations

3D editorial scene showing refund receipts, a return symbol, policy checks, and a human review station connected by Tranki orange light paths.

Customer SupportStarting at $300 USD/month

AI Refund Request Processing Agent

Organize refund requests with policy-aware checks and human-controlled approvals.

Less manual sorting across refund inboxes and queues

Open parcel, return checklist, and approval stamp connected by a glowing orange workflow path

Customer SupportStarting at $300 USD/month

AI Return Request Handling Agent

Organize return requests, capture the right evidence, and route each case to the right review path.

Less manual sorting across return channels and queues

3D editorial scene showing an amber incident beacon, abstract service status panels, notification cards, and orange communication paths to email, chat, and alert channels.

Customer SupportStarting at $300 USD/month

AI Service Outage Communication Agent

Coordinate accurate outage updates across audiences and channels with human approval.

Faster, more consistent updates during a service disruption

3D editorial scene showing a subscription calendar, pause symbol, renewal path, choice markers, and a clear exit gate connected by Tranki orange light.

Customer SupportStarting at $300 USD/month

AI Subscription Cancellation Handling Agent

Handle subscription cancellations clearly while keeping account and billing actions controlled.

More consistent cancellation experiences across channels

3D editorial scene showing abstract support cases passing through an amber routing prism into distinct priority lanes and human review stations.

Customer SupportStarting at $300 USD/month

AI Support Escalation Agent

Route complex support cases with clear priority, ownership, and human-ready context.

Faster routing for urgent or specialist cases

3D editorial scene showing abstract support ticket cards moving through an amber sorting carousel into product, billing, and account support trays.

Customer SupportStarting at $300 USD/month

AI Support Ticket Routing Agent

Classify and route support tickets with consistent priority, ownership, and context.

Faster placement into the correct support queue

3D editorial scene showing a product package, receipt, magnifying lens, warranty shield, and coverage checkpoints connected by Tranki orange light.

Customer SupportStarting at $300 USD/month

AI Warranty Claim Processing Agent

Process warranty claims with structured evidence, coverage checks, and human-controlled decisions.

Less manual sorting across warranty intake channels

Abstract B2B software support workflow with product knowledge panels, account context, an orange case pathway, and a human escalation checkpoint

Customer SupportStarting at $300 USD/month

AI Customer Support Agent for B2B Software Companies

Grounded B2B software support with context and careful escalation.

Customers receive more consistent answers across product, billing, and implementation questions.

Abstract DTC customer support journey with a product package, storefront card, order and delivery milestones, return flow, and human review checkpoint

Customer SupportStarting at $300 USD/month

AI Customer Support Agent for DTC Brands

Brand-aware DTC support for orders, products, and returns.

Customers get clearer answers about orders, products, delivery, and return options.

Abstract HOA community support landscape with neighborhood homes, maintenance, rules, amenity, account, and board review panels connected by orange pathways

Customer SupportStarting at $300 USD/month

AI Customer Support Agent for HOAs

Resident support for HOA rules, requests, amenities, and accounts.

Residents get consistent answers about community information and request next steps.

Abstract HVAC customer support workflow with a home, ductwork, heating and cooling airflow, maintenance checklist, service calendar, and technician review path

Customer SupportStarting at $300 USD/month

AI Customer Support Agent for HVAC Companies

HVAC customer care for troubleshooting, maintenance, and scheduling.

Customers receive clearer guidance for common comfort, equipment, and service questions.

Built around your company

Need a different workflow?

Tell us what your team repeats. We will map the process and scope an agent around your rules, systems and review steps.

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